Customer Information

Rules, Notices & Operating Guides

Quick access to posted store notices, machine instructions, FasCard guidance, and facility policies for The Laundry Lounge.

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Submit a support request if a machine, payment, or facility issue needs attention.

General notices customers may need before or during a visit.

Store welcome notice and general customer orientation.

Facility rules for keeping the store clean, safe, and comfortable.

Animal policy notice for service animals in the facility.

Instructions for washer and dryer use.

Steps and reminders for using the washing machines properly.

Dryer guidance, lint reminders, and safety information.

Payment setup and rewards information for FasCard customers.

How to get started with FasCard for machine payments.

Rewards and customer benefit information.

Alternate rewards notice for promotions or rotation.

Posted notices for store conduct and restricted areas.

Notice for keeping the lounge available to active customers.

Smoke-free facility notice.

Restricted-area notice for operational spaces.