The Laundry Lounge logo

Help & Support

Report an Issue

Select your issue type, choose the machine, and we’ll get someone on it right away.

Looking for store rules or machine instructions?

View posted notices, FasCard setup information, and washer/dryer operating guides.

View Rules & Notices

1. What’s the issue?

2. Machine number

The machine number is on a label near the control panel. Choose either a washer or a dryer.

3. Contact & photo (optional)

Active Hazard or Emergency?

If there is flooding, an electrical hazard, or a safety emergency — do not submit a ticket. Call us immediately.

(931) 933-4242